「台灣e訂通」 The must installed app for Taiwan train rides – ticket booking, payment, and collection all done on your phone

by boodingwang
台灣e訂通

Features of 「台灣e訂通」

「台灣e訂通」 is an official app for Taiwan Railways. Although it is an app with a Chinese name, the interface can be changed to an English version, so foreigners don’t have to worry about operational difficulties due to language barriers. With this app, from booking to ticket collection can be done on your phone. Simply scan the QR code of the ticket in the app when entering and exiting the gate to take the train. In addition to saving the time to buy tickets in stations, paperless tickets are also more environmentally friendly.

Download: iOS / Android

「台灣e訂通」app
screenshot from App Store

Moreover, this app can share the tickets you bought to other devices. When traveling with a group of friends or families, there is no worry about the problem that everyone will not be able to sit together if booking separately.

Timetable query and late notifications available in other transportation apps can no doubt be found in 「台灣e訂通」 as well.


5 steps to get train tickets on 「台灣e訂通」

STEP 1:

After opening the「台灣e訂通」 app, directly click “Booking Ticket” on the homepage to enter the ticket booking page.

「台灣e訂通」homepage

STEP 2:

After entering the ticket booking page, query according to the station name, time and the number of tickets that need to be purchased. If you know the exact train number, you can also change the query method. Click on the green circled column in the picture below, and use the number of train to query instead of time period. For someone who doesn’t know the name of the station, just click the > (with a circle) on the right hand side and select the station by city/county. The only difference between buying One Way Ticket and Return Ticket is that you have to choose an extra return time for the round-trip ticket (on the green * place below).

「台灣e訂通」booking ticket

In terms of the “train type” and the “seat preference”, if you have special needs, you can choose according to the options in the figure below. The default seat preference is not specified and the default train type is all types.

「台灣e訂通」booking ticket

STEP 3:

After sending the inquiry data, the train options will appear for you to choose. Find the train you would like to take and press the booking button to book the ticket. If you successfully book your ticket, the booking record details will then come out. Your ticket information will be displayed at this time, including the train type, number, time, and the seat number. You can decide to pay the ticket now or later. If choosing to pay later, remember that you must pay within the deadline shown above to prevent the ticket from being cancelled.

「台灣e訂通」booking record details

STEP 4:

After choosing “go to payment” in step 3, the payment details will appear. At this time, you can complete the payment online by your credit card. If you choose to pay later, next time when you are going to pay, you will need to go from the unpaid field on the home page.

「台灣e訂通」payment details

STEP 5:

After the payment is completed, the final step is to pick up the ticket. The app design is a bit cumbersome, but you only need to remember one principle – always choosing the “Collect the ticket” button on the right. Finally you will get an e-ticket on your phone.

「台灣e訂通」collect the ticket

In fact, as shown in the second screenshot above and the first screenshot below, you can also choose to pick up physical tickets at the station, convenience store or post office. However, since we have chosen to buy ticket online, I still suggest that it is more convenient to collect e-tickets directly. As the final screenshot on the right hand side of the picture below, you will ultimately get an e-ticket.

「台灣e訂通」collect the ticket

When you are going to go through the gate, just click on the ticket and scan the QR code.

「台灣e訂通」QR code

Download 「台灣e訂通」HERE

iOS / Android

On the whole, the app is quite practical, and the design is very intuitive. Even new users can get started quickly. It is really convenient for people who often commute. However, there are still a few points that I think can be improved, such as insufficient payment methods and the inability to import e-tickets into the Apple wallet.


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